Choosing a managed print services provider can be an overwhelming task. There are so many aspects to consider; it might seem impossible to find the perfect provider for your business. This blog allows you to know three steps that will help you find a suitable provider for your company and answer some of the important questions as well!
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What are the 3 steps to a perfect provider?
The three steps to finding a perfect managed print services Provider:
- Search for local ones: This may seem like common sense, but many businesses still reach out to providers in other cities, which means higher costs and longer waiting times. It’s worth doing some research into servers that offer services near you. It’s even better to find someone within walking distance from your office so that any unanticipated accident will not have you call for technical help or have you pack up your stuff and spend hours on the road.
- Ask for referrals: Here’s another common-sense pointer that so many businesses would not consider doing! Asking other companies in your area about the service they use–about conducting surveys to find out their satisfaction with their providers–is an easy way to get information without resorting to invasive questionnaires or sales pitches.
- Read internet reviews: Perhaps people have written bad things about a company because of one mistake that was made. Although an unsatisfied customer would negatively comment about it, it would not mean we could label everyone in that business as incompetent. We could look at each complaint carefully and study it.
There are other essential things to consider, such as customer service response time. Even whether they offer online management or not. You can also check out reviews of their previous customers to see if anyone has had any problems with them in the past. Studying what and how they overcome it would benefit you instead. These will give insight into which company is best suited to your needs.
If you want to work with the best-managed print services company, then putting in the time and effort at the beginning will be worth its weight in gold as your business grows.
So now, here are some questions for you: what qualities do you require from a managed print service provider? Which companies have met those specifications so far? And lastly, how did they meet them/what their process was? What are the qualities of a perfect provider?
What are the qualities of a perfect provider, and how do you choose one?
Choosing managed print services can be tricky since all MPS companies have different perks. But, there are some standards that every good provider should meet. It includes:
- On-site engineers who can fix any printer related issues
- The ability to manage printers remotely via an app or website
- Being able to print from all devices no matter where you are in the world. These are just some of the qualities that make up a good MPS provider, there are many more, but these criteria tend to be the standard for most!
Having your own managed print services company means that you have 24/h access to on-site engineers who know their way around every kind of business printer–trusting that they can solve any issue within minutes. This solution is constructive if you’re working with large files, need high-quality prints in bulk, or want something done quickly without the usual downtime. With a good MPS provider, you can be sure that there is always someone on hand to keep your business going, and if they can’t fix the issue remotely (this happens quite often), then an engineer will come out at no extra cost!
What are the advantages of having a perfect provider?
A good MPS provider will help you save money, time and stress. If you’re struggling to get your print costs under control, then a managed service can reduce the cost of printing by up to 50%. This practicality is achieved through economies of scale, with one company providing all your services. They buy in bulk which causes us to buy it at more affordable prices for ink cartridges, paper, etc. With an expert printer manager on hand, there’s no need for expensive call-outs when things go wrong, plus you have access 24/h. So, even if it does break down after business hours or at the weekend, someone can be out within minutes rather than having to wait until Monday morning!
Should I get a perfect provider?
This question is easy to answer! While everyone’s needs & preferences differ between individuals – some people might not mind dealing with customer service reps who aren’t so great but would rather pay more for things to be done right, some others may prefer not to have any downtime, even if it means they’d get better customer service reps on their team- but definitely, the answer is YES!